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I.T Communications Limited

3CX Phone System Licensing

Which Edition to Purchase?
 
I.T Communications is dedicated in helping you choose the correct Edition of 3CX Phone System, ensuring the phone system meets your requirements from today and in to the future.
 
Therefore we have put together a comparison chart detailing some of the variations between the licence editions, please view the 3CX Brochure for the full feature list. However if you are still unsure, please do not hesitate in giving us a call on 01702 66 88 36 and we will do our upmost best to ensure you get the maximum benefit from using the 3CX Phone System and ensuring you purchase the correct edition.
 
3CX Phone System is licensed based on the number of simultaneous calls (internal & external) that your company makes. All editions support an unlimited number of extensions.
 
Comparison Chart
3CX Edition Standard 4SC Standard 8SC Standard 16SC
Licence Fee £240.00 £540.00

From £1095.00

Unlimited Monthly Support £39.99 pcm £49.99 pcm From £90.00 pcm
VoIP SIP Lines £16.00 pcm £32.00 pcm From £64 pcm
Extensions
Unlimited
Unlimited
Unlimited
Simultaneous Calls *
4
8
16, 32, 64, 128,
256, 512 and 1024
General Phone System Features
Standard 4SC Standard 8SC Standard 16SC
Call Logging
Call Logging
Call Logging
Call Logging
Call Reporting
Call Reporting
Call Reporting
Call Reporting
Blind Call Transfer
Blind Call Transfer
Blind Call Transfer
Blind Call Transfer
Attended Call Transfer
Attended Call Transfer
Attended Call Transfer
Attended Call Transfer
Call Forward on Busy
Call Forward on Busy
Call Forward on Busy
Call Forward on Busy
Call Forward on No Answer
Call Forward on No Answer
Call Forward on No Answer
Call Forward on No Answer
Call Routing (DID)
Call Routing (DID)
Call Routing (DID)
Call Routing (DID)
Caller ID
Caller ID
Caller ID
Caller ID
Central Phonebook
Conference Calling
Conference Calling
Conference Calling
Digital Receptionist
Digital Receptionist
Digital Receptionist
Digital Receptionist
Voice Mail
Voice Mail
Voice Mail
Voice Mail
Music on Hold
Music on Hold
Music on Hold
Music on Hold
Ring Groups
Ring Groups
Ring Groups
Ring Groups
Hunt Groups
Hunt Groups
Hunt Groups
Hunt Groups
Central Phonebook
Hunt Groups
Central Phonebook
Central Phonebook
Call Parking
Hunt Groups
Call Parking
Call Parking
Call Pickup
Hunt Groups
Call Pickup
Call Pickup
Call Queueing
Call Queueing
Call Queueing
Call Queueing
Call Recording
Call Recording
Call Recording
Call Recording
Dial by Name
Dial by Name
Dial by Name
Dial by Name
Message Waiting Indicator
Message Waiting Indicator
Message Waiting Indicator
Message Waiting Indicator
BLF Status Updates
BLF Status Updates
BLF Status Updates
BLF Status Updates
Intercom
Intercom
Intercom
Intercom
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Management and Scalability Standard 4SC Standard 8SC Standard 16SC
Web-based Management
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Configuration Wizard
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Web-based System Status
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Integrated Web Server
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 Backup and Restore The PBX
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 Extensions via 3CX Tunnel
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Integrated Enterprise Database
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VM Ware / Hyper V
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Unified Communications Standard 4SC Standard 8SC Standard 16SC
 Setting Up Conference Calls
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Presence of Your Colleagues
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Presence of Other Offices Requires PRO Edition
Voicemail via Emai
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Receive Faxes via Email - PDF
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Integrated Fax Server
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3CX Bridge
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Public SIP ID for Extension
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Advanced Forwarding Rules
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Unparalleled Mobility with
Windows, iPhone & Android
Standard 4SC Standard 8SC Standard 16SC
CTI Support (Windows)
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Seamlessly Create
Conference Calls
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See the Presence of
Your Colleagues
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Users can Configure
their Own Extension
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Plug and Play Provisioning
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Email Provisioning
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Manage 3CXPhone
from within the Console
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Includes 3CX Tunnel to
Avoid NAT Problems
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Tunnel All VoIP Traffic Over a Single Port
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Transfer Calls
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Shows Caller ID
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Shows Personal Call History
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Divert Calls to Voicemail
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Queue Monitoring
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Call Center Features  Standard 4SC  Standard 8SC  Standard 16SC
 Advanced Real time Queue Statistics   Requires PRO Edition
 Monitor queue status   Requires PRO Edition
Review number of callers in a queue   Requires PRO Edition
Log agents in and out of queues
  Requires PRO Edition
Advanced Agent Statistics   Requires PRO Edition
Time an agent logged in/out of the queue   Requires PRO Edition
Review the number of answered/unanswered calls   Requires PRO Edition
Average and longest wait time and more   Requires PRO Edition
Wallboard   Requires PRO Edition
 Allow your customers to hang up and retain their position in the queue   Requires PRO Edition
 The customer is called back when an agent becomes available   Requires PRO Edition
Call back notification emails are sent to the supervisor   Requires PRO Edition
Round Robin Queue   Requires PRO Edition
Longest Waiting Queue   Requires PRO Edition
Least Talk Time Queue   Requires PRO Edition
Fewest Answered Queue   Requires PRO Edition
Hunt By Threes – Random Queue   Requires PRO Edition
Hunt By Threes – Prioritized Queue   Requires PRO Edition
SLA Alerts   Requires PRO Edition
Listen In / Listen In and Whisper / Barge in  Requires PRO Edition
       
 IP Phone Management     Standard 4SC Standard 8SC Standard 16SC
Automatic Phone Provisioning
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Remotely Manage IP Phones
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Manage IP Phones
Network Wide
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 Plug and Play Support
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Provisioning Network
Wide with Correct Settings
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Restart Phones Remotely
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Manage Firmware
Network Wide
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3rd Party Application Integration Standard 4SC Standard 8SC Standard 16SC
Microsoft Outlook Integration
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Salesforce integration Add-On Modules
Microsoft Dynamics Integration Add-On Modules
Sage ACT! integration Add-On Modules
SugarCRM Integration Add-On Modules
HTTP API to integrate with
Any Web-based CRM
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Microsoft Exchange
2007/2010/2013 UM
 Requires PRO Edition
Microsoft Exchange
Contact Phonebook
 Requires PRO Edition
Microsoft Exchange
Auto Attendant
 Requires PRO Edition
 Devices and Providers     Standard 4SC Standard 8SC Standard 16SC
 Supports Popular IP Phones
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Supports VoIP Gateways
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Make and Receive Skype Calls
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Supports SIP / VoIP Providers
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SIP Trunking Support
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Free Communication
Links to SIP Servers

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Codecs (Voice Compression) Standard 4SC Standard 8SC Standard 16SC
G711 (a law and u law)
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G722
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GSM
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Speex
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ILBC
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G729
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